Shipping policy
Thank you for shopping with The Note Therapy
We carefully pack every order with love and attention to detail to ensure it reaches you safely.
Order Processing Time
- All orders are processed within 2–4 business days after order confirmation.
- Customized or personalized products may require additional processing time depending on the design and printing requirements.
Shipping Time
Estimated delivery timelines:
📦 India Orders: 5–8 business days
🌍 International Orders: Delivery times may vary depending on location and customs processing.
Please note that delivery timelines are estimates and may occasionally be delayed due to courier issues, weather conditions, holidays, or other unforeseen circumstances.
Shipping Charges
- Shipping charges are calculated during checkout based on your location and order value.
- Free shipping may be available during offers or on eligible order amounts.
Order Tracking
Once your order is shipped, tracking details will be shared via email or SMS.
Incorrect Address
Please ensure that your shipping address and contact details are entered correctly during checkout.
The Note Therapy is not responsible for orders delayed or lost due to incorrect shipping information provided by the customer.
Damaged Packages
If you receive a damaged package or incorrect item, please contact us within 48 hours of delivery with photos/videos and an unboxing video if possible.
📧 Contact: getnotetherapy@gmail.com
Contact Us
For any shipping-related queries, feel free to reach out at: 📧 getnotetherapy@gmail.
As all products are thoughtfully handcrafted and manually finished, slight variations may occur, making each piece unique. Processing times may also vary slightly during high-demand periods.
